What is Monthly Pass?
With the Monthly Pass, you can enjoy sending quotes to as many requests as you like within the service coverage. Monthly Pass covers over 100 services with more than 700 requests per month. Control your marketing budget without worrying about overspending! No extra credits or money will be charged when you respond to the requests within your pass's service coverage.
Monthly Pass Type
Base on your capacity, you may choose 「 Basic Pass 」or 「 Extra Pass 」to connect with a different number of customers.
|Types||Service Coverage||1 Month||3 Months||6 Months||1 Year|
|「Basic Pass」||244 Types||300 Credits||882Credits||1710Credits||3168Credits|
|「Extra Pass」||292 Types||600Credits||1764Credits||3420Credits||6336Credits|
|All prices listed above are subject to change and the price posted on Check out page is final.|
Anson provides tutoring services on HelloToby. Based on his current profiles setup, Basic Pass applies to 10 of his service while Extra Pass applies to 11 of his service. Buying the Extra Pass expects he will be able to save HK$5,610 each month and connects with 318 Customers.
* The Monthly Pass is only applied to some of the services, make sure you check will your service(s) included or not before buying it.
Sharing from Monthly Pass User
" Before Monthly Pass is launched, I spent around HK$2,310 to connect with 77 customers each month. It cost me HK$30 per customer.
With the Feature of Monthly Extra Pass, I am able to connect with around 161 customers each month and which only cost me HK$1,098. The cost of each customer is only HK$6.8. To enjoy more discounts, I have bought my 1 Year Extra Pass. "
|Kevin Dancing School, Shared on 2017/12/22|
How To Buy It
Go to HelloToby FrontPage, and click " Monthly Pass" and " Get The Pass ", you will be redirected to monthly pass page and period you preferred. Make sure you check the F&A and the service types before check out.
The Credits will be deducted from our accounts. if you don't have sufficient credits balance, you will have to top up first before buying the Pass. To enjoy more discount, you may choose 1 month, 3 months, 6 months or 12 months.
* The Monthly Pass is only applied to some of the services, make sure you check your service(s) will be included or not before buying it. All Credits that have been used to pay Basic/Extra Monthly Pass will not be refunded.
Can all services enjoy 0 credit discount?
Even if the Basic/Extra Monthly Pass is purchased, the service categories that are not included in the Basic/Extra Monthly pass will be charged with the regular credit pricing and will not enjoy the 0 credit discount.
How can I get the Monthly Pass?
Go to the Purchase Page by clicking the “Get The Pass” button above. Then, choose your preferred service coverage and valid period. Click confirm and the Monthly Pass will start taking into effect. The required Toby Credits will be deducted from your current Credit balance. If you do not have enough Toby Credits, please top-up first.
How to extend the Basic/Extra Monthly pass?
You can extend your pass by purchasing the Basic/Extra Monthly pass again, the system will automatically help you to extend the Basic/Extra Monthly Pass expiry date.
How to upgrade or downgrade the Basic/Extra Monthly Pass?
The Basic/Extra Monthly Pass purchased cannot be changed until the expiry date. You can purchase your desire Basic/Extra Monthly Pass again after the deadline.
Why can't I see any service requests after purchasing the Basic/Extra Monthly Pass?
Check if you have added the services in your account, and also the corresponding profile for it. You may add more services in account setting, and changes will take effect in 15 minutes. If the problem persists, please contact us at firstname.lastname@example.org.
How to confirm the Basic/Extra Monthly Pass has taken effect?
Basic/Extra Monthly Pass will take effect purchase, will take effect immediately. You can check the validity of the Basic/Extra Monthly Pass in "Payment Settings". After the Basic/Extra Monthly Pass takes effect, the credits required for the included services will be 0.
How many customers can I connect with each month?
The number of customers depends on the services and monthly pass types you have chosen. You may refer to the estimated number on the Monthly Pass purchasing page.
How do I know if the service I provided is included in the Basic/Extra Monthly Pass?
You can check whether the services you provided is included in the table above. In addition, when selecting the Basic/Extra Monthly Pass, the system will show you the applicable services, and you can also add more services later through account setting.
Can I use InstaQuote after I purchase Basic/Extra Monthly Pass?
Basic/Extra Monthly Pass and Insta-Quote are available at the same time, however, the Insta-Quote service will continue to quote with the regular-price credit and will not enjoy the 0 credit discount.
Can I cancel the Monthly Pass after purchased?
Basic/Extra Monthly Pass will take effect immediately once purchased without cancellation or suspension. The service will be terminated automatically after the deadline has expired. All Credits that have been used to pay Basic/Extra Monthly Pass will not be refunded.