After you submitted the Service request. You will be notified by SMS and App push notification(If applicable) when suppliers have sent you the Quotes within 72 hours. The maximum you will receive 4 Quotes.
Whether hiring or not, please click " Decline " or " Hire " or reply to the Pro after you received the Quote. If no reply from you after the quote is viewed, the Suppliers might contact you through Whatsapp or Call.
1. Log in to your account and click the service request
2. Click the quotes to view more details.
3. Check the message of the quote, Price, Pro's Profile and Review etc. And reply the Pro, kindly note if no reply from you, the Pro will contact you through Whatsapp or Call.
4. Click " Decline" or " Hire " to indicate your hiring decision.
5. Give the review to the suppliers after finished the Project. You will be much appreciated if you can share your feedback after using his/her service with other HelloToby users.
1. Login to the App
2. Switch to Consumer Interface and Click " Projects "
3. Click the service requests
4. The Price and Pro's basic info will be shown, click to view the Detail
5. Click " About Pro " to view the Pro profile and previous customer reviews
6. Click " Call Pro " if you would like to speak with the Pro by phone
7. Send the message to inform the Pro whether the quote is suitable or not.
8. Click " Decline " or " Hire " after the consideration.
* Whether hiring or not, please reply to the Pro after you received the Quote. If no reply from you after the quote is viewed, the Suppliers might contact you through Whatsapp or Call.
Your reply to the Pro is highly appreciated.