Not everyone can be successful in their business, the same logic applies to finding customers on HelloToby. Some experts got hired for over 10 times every week, while some cannot even find one. What makes the difference? We have invited 2018 first round of Top Pros to share their secret to success!
What is Your Secret for the Success Achieved in HelloToby?
What Advice Would You Give to New Experts?
There Are Mainly 3 Points：
You need to use precise wordings when you talk about your own experience and advantages. Avoid lengthy introduction. Including pictures, portfolio and personal website will help you look more professional
After the customers have seen the quotations, you should ask proper questions to understand their need. Then you can talk about the specific genre of your service. Do not be too aggressive, give them space and follow-up nicely.
Give good quality service, and encourage them to leave good reviews. Use them to build a great reputation.
(Resume Writing and Interview Skills)
Whitney and Chloe
First：If you have a registered company, you can upload your Business Registration Certificate (BR) to get an Accredited Badge. This helps if you are providing IELTS exam preparation service, it helps to boost students' confidence.
Secondly：Listen to the students and parents carefully, and provide appropriate information and quotes.
Thirdly：Profiles should include necessary and complete information, so students and parents can know about your style.
You should also choose the right customer. Every expert has their own strength, so do not give quotations to every request. You should give quotations according to customers' needs.
Do not spam the customers. Every customer has different needs, you should give an initial quote based on the request, and progress with the customers after you learn about them through different questions.
Firstly, Put time and effort into your quotations. Remember, you are not the only one choosing the customers. I normally would start with general quotations, so customers can learn about my service and strengths, then I will contact them individually, and provide more specific information and quotations.
Secondly, introduce yourself clearly when you contact customers through WhatsApp or phone call. Be polite, even if you do not get hired, you promoted your service. Leave them with good impressions, so they will think of you when they or their friends need help.
There must a reason for success! After reading the suggestions from Top Pros, also read quotation tips, profile tips, and communication skills, and learn from the Top Pros. It will definitely help with your business!