Getting Started

• How to Change the Language and Region

• Featured Top Pros

• How HelloToby Works

• How do I get the Quotes from Pros?

• The Terms You Need To Know

• What's Next after submitting my service request?

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Home Service Booking

• 【Limited Time Offer for Home Services】"The 17th Hong Kong Food Festival" E-tickets Givaway

• Toby Home Service FAQ & T&C

• Things to Note after Booking your Cleaning Service

Service Request

• How Do I Hire or Decline the Pro

• Cannot find the Service Item for your Request

• How to Cancel A Request

• How To Contact Pros

• After click the "Hired" button, what to do if I change my mind?

• How do I write reviews for the Service Pros?

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Account Enquiries

• How to Change User Name and Profile Picture?

• Cannot receive SMS verification

• Delete Account

• How to upgrade to a Pro account

• How to register for a HelloToby account?

• How to Turn On or Turn Off Email notifications?

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Others

• 5 check points before hiring

• How to protect your interests when hiring

• Information provided to us

• Customer Code of Conduct