Getting Started

• How to Change the Language

• 2018 Featured Top Pros

• How HelloToby Works

• How do I get the Quotes from Pros?

• The Terms You Need To Know

• What's Next after submitting my service request?

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Home Service Booking

• HelloToby Home Service FAQ & T&C

• Things to Note after Booking your Cleaning Service

• 【Home Cleaning】Toby Life - Your One-stop Solution to Home Services

Service Request

• How Do I Hire or Decline the Pro

• How to Get Quotation from Appointed Pros

• Cannot find the Service Item for your Request

• How to Cancel A Request

• How To Contact Pros

• After hiring a Pro, can I change to another one?

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Account Enquiries

• Cannot receive SMS verification

• Delete Account

• How to upgrade to a Pro account

• How to register for a HelloToby account?

• How do I turn on or off email notifications?

• How do I change my password?

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Others

• 5 check points before hiring

• How to protect your interests when hiring

• Information provided to us

• Customer Code of Conduct