Getting Started

• 2018 Featured Top Pros

• How HelloToby Works

• How do I get the Quotes from Pros?

• The Terms You Need To Know

• What's Next after submitting my service request?

• How do I choose the right Service Pro?

Home Service Booking

• Cleaning Service FAQ

• Things to Note after Booking your Cleaning Service

• 【Home Cleaning】Toby Life - Your One-stop Solution to Home Services

Service Request

• How Do I Hire or Decline the Pro

• How to Cancel A Request

• How To Contact Pros

• After hiring a Pro, can I change to another one?

• How do I write reviews for the Service Pros?

• How to pay the Service Pros after submitting service request?

Account Enquiries

• How to upgrade to a Pro account

• How to register for a HelloToby account?

• How do I turn on or off email notifications?

• How do I change my password?

• How to change account e-mail and phone number?

Others

• 5 check points before hiring

• How to protect your interests when hiring

• Information provided to us

• Customer Code of Conduct