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  1. Help & Education Centre (HK User)
  2. Service Providers

About Toby

  • Why do so many Service Pros choose HelloToby?

  • Let Us Learn How Top Pros Use HelloToby to Grow Their Business

  • How Toby Grow Your Business

Getting Started

  • What is the Instant Match Model (IMM)?

  • How To Register As HelloToby Pro?

  • Why is my ID verification rejected?

  • The Terms You Need To Know

  • Service Pro Code of Conduct

Account Settings

  • Cannot receive SMS verification

  • How to Change the Language and Region

  • Forget/ Change password

  • Change Account Name and Profile Picture

  • Change the Email Address and Phone Number in Account

  • Turn On or Turn Off Email notifications

See all 7 articles

Profile

  • Profile Introduction

  • How to Edit Profile Information

  • How to upload Business registration Certificate

  • How to view my Profile?

  • How to check my Profile Reviews?

  • How do I add or remove services?

See all 8 articles

Service Request

  • How to view customer requests

  • How to view customer's phone number

  • How to Add the Tag to categorize the requests

Quoting

  • What is Quote?

  • How to Submit A Quote

  • Quote Templates

Toby Credits

  • Toby Credits

  • How to check credit balance and buy Credits

  • Credits cannot be shown after successful transaction on third-party platform (Apple App Store)

  • Double Charge during Purchasing Credits

Others

  • Beta Test 2.0: Smart Recommendation System

  • Disputes with Consumers during transaction

  • Rules Violation Case

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    Company

  • About Us
  • Join Us
  • Terms and Conditions
  • Privacy
  • Blog
  • Pros

  • How it works
  • Sign Up
  • Partnership
  • Task Center
  • Top Pro Program
  • Get Hired Guide
  • Customers

  • How it works
  • Find Experts
  • Top Pro
  • Cost Guide
  • Toby Handy Guide
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