About Toby

• How Toby Works

• How to register for a Toby account?

• Toby Home Service

• Things to Note after Booking your Cleaning Service

Getting Started

• What's Next after submitting my service request?

• The Terms You Need To Know

• Customer Code of Conduct

Service Requests

• How do I choose the right Service Pro?

• How To Contact Pros

• How Do I Hire or Decline the Pro

• After click the "Hired" button, what to do if I change my mind?

• How to pay the Service Pros after submitting service request?

• How do I write reviews for the Service Pros?

See all 7 articles

Account Enquiries

• Cannot receive SMS verification

• How to Change the Language and Region

• How do I change my password?

• How to Change User Name and Profile Picture?

• How to Change the Email Address and Phone Number in Account?

• How to Turn On or Turn Off Email notifications?

Others

• Information provided to us

• 5 check points before hiring

• How to protect your interests when hiring

• Disputes with Service Pros during transaction