How to view customer's phone number

We know that not everyone likes to chat in Chatroom and typing message, therefore, we provide the customer phone number. You may reveal the customer's phone number and follow up with the customer through Call or Whatsapp if you preferred after the quote is sent. 

1. Web User

2. App User

 

Web Users

1. Click "My Quotes"

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2. Click on the quotes you'd like to view the customer phone number

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3. If customers choose to receive message via "WhatsApp", the button will be shown as "WhatsApp" after clicking "Reveal Phone". After clicking on the button, you will be directed to the WhatsApp chat-box with the customers

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4. If customers are inconvenience to be reach via WhatsApp, the contact number will be shown after clicking "Reveal Phone". After clicking on the button, there will be an option of calling the customers.

 

App Users

1. Click " Inbox "

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2. Click on the quotes you'd like to view the phone number

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3. Select " Service Information", if customers choose to receive message via "WhatsApp", the button will be shown as "WhatsApp". After clicking on the button, you will be directed to the WhatsApp chat-box with the customers

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4. If customers are inconvenience to be reach via WhatsApp, the button will be shown as "View phone number". After clicking on the button, there will be an option of calling the customers.

 

 

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