Since Toby is a matching platform and our service providers work as independent contractors, under Section 40 of the Employees’ Compensation Ordinance, all employers (including head contractors and package contractors) are required to purchase employees’ compensation insurance. This insurance is necessary to assume the legal responsibilities under the Ordinance and common law. Without such insurance, employers are not permitted to hire employees—regardless of the contract duration, working hours, or whether the position is full-time, part-time, permanent, or temporary.
To protect both you and the service provider, we recommend that you purchase insurance for the service provider in accordance with the Employees’ Compensation Ordinance. For further details, please consult the relevant insurance companies.
If you have any questions or need more information, feel free to call 37033250 or email prosupport@hellotoby.com. Our customer service team is available from 9:00 AM to 6:00 PM, Monday through Sunday (excluding public holidays).