1. View sold vouchers of your stores
If you have forgotten how to view sold vouchers, you can read this guide: How to view details of Sold Vouchers?
2. On the “Deal Transaction List” page, you can view details of sold vouchers, including the contact number and email of the customer
3. With the above information, you can get in touch with the customer to complete the transaction.
If you have any questions or need further information, please feel free to contact your dedicated account management team or email us at prosupport@hellotoby.com. Our account management team’s office hours are 9:30 AM to 6:00 PM (Monday to Friday, excluding public holidays).