Consumers (iOS)

About Toby

• How Toby Works
• How to register for a Toby account?
• Toby Home Service
• Things to Note after Booking your Cleaning Service

Getting Started

• What's Next after submitting my service request?
• The Terms You Need To Know
• Customer Code of Conduct

Service Requests

• How do I choose the right Service Pro?
• How To Contact Pros
• How Do I Hire or Decline the Pro
• After click the "Hired" button, what to do if I change my mind?
• How to pay the Service Pros after submitting service request?
• How do I write reviews for the Service Pros?

See all 7 articles

Account Enquiries

• Cannot receive SMS verification
• How to Change the Language and Region
• How do I change my password?
• How to Change User Name and Profile Picture?
• How to Change the Email Address and Phone Number in Account?
• How to Turn On or Turn Off Email notifications?

Others

• Information provided to us
• 5 check points before hiring
• How to protect your interests when hiring
• Disputes with Service Pros during transaction