How to create a Toby Pro profile?

Updated April 25, 2025 08:17

Welcome to HelloToby Pro! The following article will guide you on how to create a successful expert profile.

Below are the instructions for the web version and the mobile app version.

Web Version

1. Log in and click on the profile icon at the top right corner, then click “Switch to Pro” to enter the Pro dashboard.

2. On the User Center page, click on “My Profile.”

3. Ckick "Create" if you already have some profiles.

4. Please first select your service coverage, then choose the appropriate service type to add your services. After that, click “Next.”

Important Note: Each Pro profile can only contain one occupation, if you want to offer more than one service, you can create multiple pro profiles.

5. Please filling in your basic information:

Field	Recommended Content
Name or company name
About the Pro	Start with a friendly tone to build a professional image. Highlight your core strengths and clearly state your professional skills. Emphasize your value proposition and what makes your services stand out.
Service Details	Choose a suitable format (you may describe the “scope of service” or “process after being hired”). Keep the description concise and clear to avoid confusing potential customers.
Experience	State how many years of experience you have in the service.
Address	Optional, provide it if applicable.

6. Fill in the supplementary information, and once completed, click “Next.”

7. Carefully read the “Terms and Conditions,” then click “Submit.”

8. Once your profile has been successfully created, it will display as “Published( 已發佈）.”

9. You can view your published Pro profile under “User Center > My Profiles.”

Mobile APP Version

1. Please log in to the Toby Pro mobile app.

2. Go to the Profile page and tap “Manage Profiles.”

3. Tap the “+” icon at the top right corner to create a new Pro profile.

4. Select your service category, then choose the specific service type to add the appropriate service. After that, tap “Next.”
Important Note: Each profile can only include one occupation.

5. Please start filling in your basic informations. After it click "Save and Continue."

Field	Recommended Content
Name or company name
About the Pro	Start with a friendly tone to build a professional image. Highlight your core strengths and clearly state your professional skills. Emphasize your value proposition and what makes your services stand out.
Service Details	Choose a suitable format (you may describe the “scope of service” or “process after being hired”). Keep the description concise and clear to avoid confusing potential customers.
Experience	State how many years of experience you have in the service.
Address	Optional, provide it if applicable.

6. Fill in the supplementary information, and once completed, click “Save and Continue.”

7. Carefully read the “Terms and Conditions,” then click “Submit.”

8. Once your profile has been successfully created, it will display as “Published( 已發佈）.”

If you have any questions or need further assistance, please feel free to contact us at Whatsapp 6555 1272 or email us at prosupport@hellotoby.com. Our PRO support team is available from 9:00 AM to 6:00 PM, Monday to Friday (excluding public holidays).

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