Yes, you can change your service provider by going to your chat page with him. Once you’re there, select the “Cancel Hire“ button at the top-right corner and the service provider will be notified that you have changed your mind.
1. Please log-in, click on the icon on the top right corner , and select "My Projects" in the drop-down list
2. Select the project you would like to change your hiring decision
3. Select the Pro quote you have chosen before
4. Click "" at the top right corner in the chatroom to change your decision
5. Select the reason and click "Confirm"
1. Please log-in, click "Projects" at the bottom when receive quotation and select the project you would like to change your hiring decision
2. Select the Pro quote you have chosen before
3. Click "Cancel Hire" at the top right corner in the chatroom to change your decision
4. Select the reason and click "Cancel Hire"
f you have any questions or need further assistance, please feel free to contact us at 3703 3250 or email us at prosupport@hellotoby.com. Our customer service team is available from 9:00 AM to 6:00 PM, Monday to Sunday (excluding public holidays).