To help you quickly and effectively find the most suitable service Pro, Toby’s newly updated quote interface offers clearer comparison tools and more detailed information. Whether you're looking for painting services, moving and cleaning, or private tutoring, the platform allows you to view multiple quotes side by side and evaluate each professional’s performance history, customer reviews, and service details.
This article uses “painting services” as an example to guide you through how to leverage the quote page and expert profiles. We’ll show you how to make a comprehensive comparison based on price, professional background, user reviews, and job completion record—so you can confidently choose the right professional and build a smooth and secure service experience.
1. Compare Quoted Prices
After you submit a service request, the system will match you with several suitable Pro. On the quote page, you can directly compare the prices and service details offered by each pro.
How to do it:
-
Go to “My Services”, and click into the relevant service request
-
Tap on “Quotes” to view the price breakdowns from each Pro
Tip: While price is an important factor, it shouldn’t be your only consideration. Lower prices may exclude necessary items, so always evaluate the overall value and service coverage.
2. Review the Professional’s Experience and Background
Clicking on a pro’s name will take you to their profile, where you can view their background, years of experience, and areas of expertise.
How to do it:
-
On the quote page, click the professional’s photo or name to access their full profile
-
Review details under “About the Pro,” “Service Details,” “Past Jobs,” and “Hire Count”
-
Look for any industry certifications such as “Painting Safety Certificate” to increase service reliability
3. Read Customer Reviews and Feedback
Feedback from other customers is a strong indicator of service quality and reliability. It helps you avoid potential issues and make informed decisions.
How to do it:
-
On the Pro's profile, navigate to the “Reviews” or “Comments” sections
-
Read through recent reviews in detail — look out for recurring issues (e.g. delays in service)
-
Be mindful of review authenticity — a large number of overly short or templated positive reviews should be considered with caution
4. Check Job History and Completion Rate
The updated interface now includes more visible indicators of a Pro's service history. Reviewing their track record helps you assess their consistency and reliability.
How to do it:
-
On the Pro's profile, check “Hire Count” to see how many jobs they’ve completed
-
Review their completion record — a high completion rate reflects strong accountability and professionalism
-
Prioritize pros with a stable job history and consistently good reviews
The new interface also supports manual filters. We recommend using these four key indicators as your criteria to carefully compare and select the most suitable professional for your needs.
If you have any questions or need further assistance, please feel free to contact us at 3703 3250 or email us at prosupport@hellotoby.com. Our customer service team is available from 9:00 AM to 6:00 PM, Monday to Sunday (excluding public holidays).