To make logging in easier and to help customers manage their booked services seamlessly, Toby allows users to bind third-party accounts (e.g., Google, Facebook, Apple) for login access. Below is a step-by-step guide on how to change your third-party account binding.
Step-by-Step Guide to Binding a Third-Party Account
📌 Step 1: Log in to Your Account
- Go to the Toby website and log in using your existing account credentials.
- After logging in, click the profile icon at the top right corner, then select "Account Settings."
- (For App Users) Click the profile icon at the bottom right corner, then select "Account Settings."
📌 Step 2: Manage Your Account Linkage
- Select "Manage Account Links."
- Choose the third-party platform you wish to bind, then click "Link."
- (For App Users) Tap "Manage Social Accounts." Select the third-party platform and tap "Link."
- After clicking "Link," you will be redirected to the third-party platform’s login page.
- Log in and confirm by selecting "Continue as [Your Account Name]."
- Once confirmed, your third-party account will be successfully linked to your Toby account.
How to Unbind a Third-Party Account?
If you wish to remove a linked third-party account, you must do so through the Toby mobile app:
📌 Step 1: Log in to your account via the Toby mobile app.
📌 Step 2: Tap "Account Settings", then select "Manage Social Accounts."
📌 Step 3: Find the third-party platform you wish to unbind and tap "Unlink."
If you have any questions or need further assistance, please feel free to contact us at 📞 3703 3250 or 📧 email us at prosupport@hellotoby.com. Our customer service team is available 🕘 from 9:00 AM to 6:00 PM, Monday to Sunday (excluding public holidays).