No, you will not be required to pay a commission fee upon successfully matching with a renovation company.
📌 Payment Arrangements:
- Whether you need to pay any additional fees depends on the agreement between you and Toby’s platform.
- Typically, payments are made directly to the renovation company, not through the platform agent.
- Toby’s role is to help you find a suitable renovation company and assist with project follow-ups.
📌 Who Do You Pay?
- As a customer, you do not need to pay a commission fee to Toby after being matched with a renovation company.
- Your payments are made directly to the renovation company, in stages according to the project progress.
📌 Need More Details?
If you have any questions about fees and payments, we recommend reaching out to Toby’s customer service team for a detailed explanation of the service terms and conditions.
If you have any questions or need further assistance, please feel free to contact us at 📞 3703 3250 or 📧 email us at prosupport@hellotoby.com. Our customer service team is available 🕘 from 9:00 AM to 6:00 PM, Monday to Sunday (excluding public holidays).