Before signing a contract, Toby’s platform agents provide key services and recommendations to ensure you find a renovation company that best fits your needs and budget.
📌 Services & Recommendations Provided by the Agent Before Signing
1️⃣ Providing Quotation Documents
- The agent will present quotation documents from renovation companies.
- These quotations are reviewed by a third-party engineering consultant for accuracy and compliance.
2️⃣ Personalized Matching Service
- The agent will recommend renovation companies based on your specific needs and budget.
- This involves understanding your design preferences, project scope, and financial plan to find the best match.
- The selection process considers not only pricing but also design style, work quality, and past customer feedback.
📌 Role of the Third-Party Engineering Consultant
If you opt for Toby’s engineering consultancy services, our third-party consultant plays a crucial role in ensuring project transparency and quality control:
✅ 1. Quotation Review
- The consultant will examine the details of the quotation to ensure they meet industry standards and align with your requirements.
- If any discrepancies are found, the consultant will issue a report requesting clarifications or modifications from the renovation company.
✅ 2. Project Monitoring & Inspection (for value-added service customers)
- If you have purchased the value-added service, the consultant will conduct multiple on-site inspections during the renovation process.
- These inspections focus on key quality checkpoints, such as waterproofing, electrical work, and plumbing.
- A detailed “Project Inspection Report” will be provided upon completion.
✅ 3. Quality & Timeline Monitoring
- The consultant will evaluate the renovation company's project timeline and monitor work progress to minimize delays.
- They will inspect construction quality and provide real-time corrective recommendations if issues arise.
- Their role is to prevent irreversible mistakes and ensure compliance with safety and industry regulations.
📌 Why Work with a Toby Agent & Consultant?
Before signing a contract, Toby’s agents and third-party consultants provide comprehensive guidance and support, including:
✔ Transparent quotation review for accurate pricing and fair terms.
✔ Professional project monitoring to ensure construction meets high standards.
✔ Preventive quality control to avoid major renovation errors.
This ensures you can confidently select a renovation company and complete your project smoothly and successfully.
If you have any questions or need further assistance, please feel free to contact us at 📞 3703 3250 or 📧 email us at prosupport@hellotoby.com. Our customer service team is available 🕘 from 9:00 AM to 6:00 PM, Monday to Sunday (excluding public holidays).