If you have matched with a renovation company through the Toby One-Stop Renovation & Design Platform, Toby provides complimentary engineering consultancy services. Our consultants hold professional qualifications from institutions such as the Hong Kong Institution of Engineers (HKIE) and the Institution of Civil Engineers (ICE UK), with over 10 years of experience in interior renovation. They conduct inspections and quality checks throughout the renovation process to ensure high standards are met.
📌 When Will a Consultant Conduct On-Site Inspections?
If you have opted for Toby’s free engineering consultancy service or upgraded to a value-added service plan, a consultant will visit your home during the renovation to inspect critical elements such as waterproofing, electrical work, painting, and masonry. These inspections ensure that every stage of the renovation meets industry best practices and quality standards.
With a professional consultant overseeing the process, you can have peace of mind knowing that your renovation is closely monitored to meet your expectations.
📌 Free Engineering Consultancy Services Include:
✔ Guidance on key renovation considerations – Providing professional insights on important project details.
✔ Payment schedule monitoring – Ensuring fair billing practices by the renovation company.
✔ Final quality check upon project completion – Confirming that all work meets expected standards.
✔ Official Renovation Inspection Report – A detailed report upon project completion.
📌 Value-Added Services (Optional Upgrades) Include:
📍 On-Site Quality Inspections – Periodic on-site inspections at critical stages to ensure quality control.
🔧 Electrical & Masonry Work Checks – Ensuring proper installation and adherence to safety standards.
🎨 Paint & Surface Preparation Testing – Assessing the quality of painting work.
🧱 Surprise Tile Tapping Inspection – Detecting hollow tiles or other structural defects.
⚡ Licensed Electrician Power Box Testing – Includes a one-day worksite shutdown for thorough electrical safety testing.
📊 Third-Party Project Oversight – Regular site visits to monitor progress and prevent project delays.
Our value-added services come in two package options, allowing customers to choose the plan that best suits their needs.
If you have any questions or need further assistance, please feel free to contact us at 📞 3703 3250 or 📧 email us at prosupport@hellotoby.com. Our customer service team is available 🕘 from 9:00 AM to 6:00 PM, Monday to Sunday (excluding public holidays).