【Service Experience】 How can I commend the cleaning staff for their excellent service?

Thank you for your positive feedback! We are thrilled to hear that you are satisfied with Toby's home cleaning service. Your support means a lot to us, and we will continue working hard to ensure we deliver outstanding cleaning services that meet your needs.

 

If you would like to commend our cleaning staff, you can rate their service. The rating is on a scale of 1 to 5, with 5 being the highest. Your ratings and feedback will serve as great encouragement for the staff to maintain high-quality service.

 

Here are some aspects you can evaluate the cleaning staff on:

  • Punctuality: Were they on time at the designated location and did they complete the work within the agreed timeframe?
  • Work Completion: Did they clean all the areas you requested?
  • Attitude: Were they friendly, smiling, and polite when communicating with you?
  • Cleanliness: Was the environment cleaner and tidier after the service, and were any oily or messy areas resolved?

Thank you once again for your support! If you have any other needs or special requests, please don't hesitate to contact us, and we’ll be happy to assist you. Thank you for choosing Toby’s home cleaning services!

 

If you have any questions or need further assistance, feel free to call 3703 3250 or email prosupport@hellotoby.com. Our customer service team is available from 9:00 AM to 6:00 PM (Monday to Sunday, excluding public holidays).

 

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