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To HOME - Home Services

  • What is Direct Booking? Which Services Use the Direct Booking Model?
  • Why are some home services not using the Direct Booking model?
  • Things to Note after Booking your Cleaning Service
  • What Should I Prepare Before the Cleaning Service?
  • Do I need to provide cleaning tools and supplies to the cleaner ?
  • 【Service Experience】 What Makes a Star-Rated Cleaner Different from a Regular Cleaner?
  • 【Service Experience】 Can I choose a different duration than the platform's suggested time?
  • 【Service Experience】 How can I commend the cleaning staff for their excellent service?
  • 【Service Experience】How can I express my dissatisfaction with the cleaning service?
  • 【Supplier Service】Things to Note When Booking Pest Control
  • 【Supplier Service】Will There Be Additional Charges After the Technician Arrives?
  • Frequently Asked Questions (Applicable to Home Services and Elderly Care Services)

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